Centres of Excellence

Rights & Responsibilities

Visiting hours

  • Evening - 17:00 hrs to 19:00 hrs
  • Morning - 11:00 hrs to 13:00 hrs
  • Evening - 17:00 hrs to 19:00 hrs

Restrictions

  • Children below 12 yrs of age are not allowed to visit the patient.
  • Bedding from outside is not allowed in the hospital.
  • Entry to patient room is strictly on the basis of Attendant/ Visitor Pass.
  • Attendant & Visitor's Pass - one each will be issued at the time of admission for patients getting admitted in a Sharing rooms and 2 Attendant & One Visitor Pass issued to Single/Deluxe Rooms.
  • Only One attendant is allowed to stay with patient on 24 hrs basis (overnight).
  • The Attendants have to vacate the room/bed whenever their patient is shifted to any critical care area or for a surgery/procedure.
  • Attendants waiting area is on Ground floor.
  • Attendants of all ICU patients can also wait in waiting area on Ground floor and for night stay they can go to 2nd floor. (Only one ICU Attendant can stay overnight).

Patient's Food Timings:

Particulars Timing
Morning Tea 6:00 a.m. to 6:30 a.m.
Breakfast 7:30 a.m. to 8:30 a.m.
Lunch 11:00 a.m. to 11:30 a.m.
Evening Tea 11:00 a.m. to 11:30 a.m.
Dinner 11:00 a.m. to 11:30 a.m.
Bed Time Milk (Optional) 11:00 a.m. to 11:30 a.m.

Billing & Discharge:

  • Billing cycle is from 12 midnight to 12 midnight, however on the day of discharge if the patient vacates the room by 12 noon no room charges shall be levied for that day. In case patient vacates the room by 6 pm half day room rent shall be levied & beyond 6 pm full day charge will be levied.
  • Payments are to be made in Advance and whenever intimation for advance deposit is given to you, please clear the same.
  • For any problem regarding Billing, please contact Billing in-charge or Sr. Manager Finance.
  • When a consultant advises Discharge of the patient, it takes some time to prepare the final bill, discharge slip. As soon as the final bill is ready, you will be called to the Billing Counter. Please bear with us till then.
  • When a consultant advises Discharge of the patient, it takes some time to prepare the final bill, discharge slip. As soon as the final bill is ready, you will be called to the Billing Counter. Please bear with us till then.
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